Customer Service Executive - MTB Airport Booth (MTB)

Mutual Trust Bank

Summary of work

Empty: N / A

Nature of Job: Full Time

Age: 23 to 30 years

Experience: At least 2 years (s)

Gender: Both

Work location: anywhere in Bangladesh

Salary Range: Negotiable

Published: January 21, 2015

End date: 30 January, 2015

Job Context

• Minimum Graduation Degree in any discipline from the recognized university
• Hardworking, self-motivated and a good team player
• Excellent communication skills with command in spoken and written English
• Preference shall be given to the candidates having experience in service industry i.e.: airline, travel agency, customer service desk at any private organizations.

Job Description / Responsibility

• Handling currency exchange transactions
• Purchase & sale foreign currency and advisory services to arrival passengers
• Handle customer enquiries on MTB Products & services
• Offering MTB Products and services to passengers
• Cross sell of MTB Products and services
• Responsible for generating exchange gain income as established in the annual budget
• Assists the Booth Manager/Supervisor in the managing of day-to-day operational and marketing activities
• Assesses client needs, ensuring proactive, timely and high-quality service
• Demonstrates compliance with all regulations of money changing for assigned job function and applies to designated job responsibilities

Job Source

jagojobs.com